FAQ

How long does shipping take?

Orders take 1 to 10 business days to process depending on the specific products purchased (Some products have a lead time of 10 days as they are made to order). Depending on the destination, orders take approximately 5-10 business days to arrive.

When can I expect my package?

Most orders arrive within 5-10 business days. Some orders may take longer to arrive due to COVID-19 delays. If your order does not arrive with 45 days, you will receive a full refund.

Where do you ship to?

We currently ship to 180 countries around the world. Please choose your country at checkout.

Can I return something if I don't like it?

Yes. You must return your product within 30 days of the product arriving. Any returned product(s) must be returned in all of their original packaging, and in brand-new condition.

Am I liable to pay customs duty fees for my country? (Example: Europe may require custom duty fees on orders over 22 Euros.)

Yes, the customer is liable to pay the customs duty fees should there be any applied to the order. The shipping courier should contact the customer via email or cell phone to notify them of any fees to be paid. We are not responsible of any delays caused by the customer not paying duty fees.